Beginning on July 16, 2022, the National Suicide Prevention Lifeline (1-800-273-8255) will transition to the 988 Suicide & Crisis Lifeline. Ohioans who are experiencing a mental health or addiction crisis, and their family members, will be able to call, text, or chat the 988 number in order to reach a trained counselor who can offer help and support.
Moving to the easy-to-remember, 3-digit number will provide greater access to life-saving services, and the Ohio Department of Mental Health and Addiction Services (OhioMHAS) has been planning for this transition over the last 18 months to ensure Ohio is ready for 988.
Ohio’s 988 implementation plan is part of the state’s larger commitment to providing quality, person-centered crisis supports in communities across the state.
The resources and information on this page are designed to help Ohio’s local community partners, mental health and substance use disorder professionals, and others looking for information on understanding the background, history, funding opportunities, and implementation resources for strengthening suicide prevention and mental health crisis services. 988 goes live on all devices on July 16, 2022.
- Ohio 988 Fact Sheet
- Ohio 988 FAQ
- When to Call 911/When to Call 988
- Local Partner Toolkit (SAMHSA)
- 988 Key Messages (SAMHSA)
- Ohio's 988 Lifeline Providers Map
- June 2, 2022, Stakeholder Webinar Video
- June 2, 2022, Stakeholder Webinar Slides
- June 16, 2022 Media Briefing Webinar Slides
988 Planning Process
Federal legislation requires all states to transition from a 10-digit National Suicide Prevention Lifeline number to 988 by July 16, 2022. In Ohio, a diverse group of interested stakeholders met as the 988 Planning Committee to develop a roadmap for how 988 will help align the state’s crisis care system in a unified network – accessible by calling the easy to remember 988 number. Prominent issues they explored as part of that work included:
- Increasing Ohio’s call center coverage, including text and chat.
- Enhancing quality of services, referrals and follow-up with callers.
- Interfacing with 911, 211 and other helplines, hotlines and warmlines around the state.
- Ensuring a shared resource directory for mobile response, referrals, crisis stabilization, other services.
- Aligning how crisis services are dispatched through a 988 network.
- Marketing the new number to build awareness and make behavioral health crisis services more visible.
- Engaging in needs assessment to determine benchmarks of Lifeline calls and services.
- Establishing the state’s 988 regulatory and funding structure utilizing data from needs assessment.
- February 9, 2021
- March 18, 2021
- April 15, 2021
- May 20, 2021
- June 17, 2021
- July 15, 2021
- August 19, 2021
- Final 988 Implementation Plan
- Ohio’s 988 Implementation Planning Process Webinar – 01/28/2022
- 988 Planning Implementation Fact Sheet
- 988 Implementation Plan Draft
House Bill 468, sponsored by Representative Gail Pavliga, establishes a 988 Administrator within the Ohio Department of Mental Health and Addiction Services to oversee the administration of the 988 Suicide and Crisis Lifeline in Ohio and creates the 988 Fund in the State Treasury to receive all dedicated funds for the operations of the 988 Suicide and Crisis Lifeline.