Process Improvement Measures
(client data)
- Time from 1st contact to admission
- Time from admission to 1st clinical encounter
- Time from the 1st to 2nd clinical encounter
- Number of clients who request services and receive an assessment
- Number of clients who receive an assessment and are admitted***
- Number of clients who proceed from admission to succeeding units of service, i.e. 4 sessions within 30 days of admission
*Admission = first date of an assessment
**Units of service = based on the number of days clients received a clinical service( does not include assessment or case management. NOTE: Mulitiple services on the same day are counted as one day.
***Admitted=1st clinical encounter (does not include assessment or case management)