Client Rights and Advocacy Resources

The Ohio Department of Mental Health and Addiction Services (OhioMHAS) provides a variety of advocacy services for consumers and families, including but not limited to sharing mental illness and addiction resources, and providing assistance to resolve complaints and grievances. OhioMHAS collaborates with regional psychiatric hospitals, community boards, treatment providers and stakeholders to address advocacy issues, client rights, allegations of abuse or neglect, and respond to larger systems issues.

Toll-Free Bridge (TFB)

The OhioMHAS Consumer and Family Toll-Free Bridge (TFB) line provides referral and resource information for callers regarding addiction and mental health services, supports and organizations statewide. TFB staff members are peers who often work to help callers find the resources they need, learn about the referral process to access those resources, and understand consumer rights and responsibilities. The goal of this free telephone service is to promote advocacy, independence and recovery for Ohioans with behavioral health issues.

888-636-4889 TTY
614-466-7228 (local)
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